PDPA Compliance
& Data Protection

AsiaCloud stands at the forefront of data protection in Singapore, offering expert guidance and services to ensure your business's full compliance with the Personal Data Protection Act (PDPA). With the PDPA setting the benchmark for data privacy, our role is to navigate its complexities on your behalf, allowing you to operate with confidence and integrity.

What is PDPA?

The Personal Data Protection Act (PDPA) establishes a legal framework for the protection of personal data in Singapore, safeguarding individuals' personal data against misuse and promoting proper management of personal data in organizations. The Act comprises various rules governing the collection, use, disclosure, and care of personal data, reflecting Singapore's commitment to safeguarding individuals' data privacy in the digital age.

Why does your business need to be PDPA-compliant?

The Commission's power has been enhanced to accept voluntary undertakings as part of its enforcement regime. There are strict timelines for reporting data breaches to the Personal Data Protection Commission (PDPC). Organisations must notify the PDPC as soon as practicable and no later than 3 calendar days from determining that a data breach is notifiable. Failure to meet these deadlines can result in significant penalties.

Small and medium-sized enterprises (SMEs) without a DPO may face significant costs. Engaging an external party to respond to PDPC inquiries following a data breach can cost between $3,000 and $6,000 per man-day. Additionally, organisations have a maximum of 60 days to respond to PDPC findings regarding a data breach. The PDPC can impose financial penalties of up to $1 million or 10% of an organisation’s annual turnover in Singapore, whichever is higher.

IT IS MANDATORY TO HAVE DPO

Under the Personal Data Protection Act 2012, organizations must appoint at least one Data Protection Officer (DPO). The contact information of the DPO must be publicly accessible, via company website and ACRA portal.

DPO Responsibilities:

PDPA Compliance - Oversee your organization's adherence to PDPA regulations.

Culture of Privacy - Cultivate a data protection mindset across your business.

Inquiries Management - Provide prompt responses to data-related queries.

Risk Advisory - Advise leadership on potential data privacy risks.

Regulatory Liaison - Communicate with the Personal Data Protection Commission (PDPC) as needed.

What Happens if You Ignore and Don’t Comply with PDPA?

Here are real cases of businesses that failed to comply:

These cases show that data protection lapses cost more than just money, they damage customer trust and brand credibility.

SingHealth and IHiS were fined S$250,000 & S$750,000

respectively for failing to put in place reasonable security arrangements to safeguard personal data of patients.

Secur Solutions Group was fined S$120,000

for leaving a database of blood donor personal data publicly accessible online due to inadequate security measures.

Keppel Telecommunications & Transportation was fined S$120,000

for failing to implement reasonable security arrangements to protect personal data of employees, ex-employees, directors and shareholders.

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Our Services

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PDPA Compliance Service

Comprehensive compliance support, including training, documentation, and implementation.

We offer three structured packages and ad hoc services, each tailored to your business’s needs:

PDPA Essentials
PDPA Partner
PDPA Partner+

*Ad Hoc Specialist Services

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Consultancy

Services

I. PDPA retainer advisory & support:

DPO-as-a-Service
PDPA Compliance Lite

II. One-time advisory services for organizations pursuing certifications or trust marks:

SS714:2025 / Data Protection Trust Mark Consultancy
Cyber Essentials / Cyber Trust Mark Consultancy

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Data Protection

Training

Achieve WSQ certification through 3 days structured training programs led by our PDPA expert trainer:

Fundamentals of the Personal Data Protection Act (2020)
WSQ Practitioner Certificate in Personal Data Protection (Singapore) 2020

📩 For upcoming class schedules, email us at mspsupport@asiacloud.com.sg

Email Us

Home of PDPA Experts

Our seasoned professionals are dedicated to ensuring that your business navigates Singapore's Personal Data Protection Act with absolute precision. We offer tailored compliance strategies, dynamic auditing services, and round-the-clock support to secure your sensitive data, ensuring you stay ahead in the ever-evolving data protection landscape. Partner with us for unparalleled insights and robust data privacy solutions that empower and protect your business.

Ng Lye Kiat

Managing Director, AI, Compliance & Cybersecurity Specialist.

Allan Yeo

Data Protection & Compliance Specialist.

Certified. Trusted.

The Top Choice Partner in Data Protection.

Book FREE Consultation

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Upcoming Webinar

Every SMEs leader knows the frustration of manual processes, wasted hours and growing compliance worries. But here’s the hidden truth, inefficiency doesn’t just cost money.

Efficiency without protection = exposed risk. While Hybrid Analytical helps businesses eliminate friction and reclaim profits. AsiaCloud ensures that sensitive data and processes are protected by PDPA ready controls.

During our webinar, you’ll discover how to map your business processes to uncover hidden inefficiencies, leverage AI and automation to scale safely and secure your digital transformation with compliance as the foundation.

🔥HURRY! Limited Seats Available!

Our Happy Clients

"The collaboration with AsiaCloud teams has been incredibly impactful! Their expertise on the PDPA and its implications for SMEs have been invaluable, especially for tackling the complexities of compliance. For SMEs with limited resources, having knowledgeable partners like AsiaCloud can make a big difference in ensuring we meet regulatory requirements."

Idah, Celsius Equipment Pte Ltd